Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information we collect and how we use it.

1. Information We Collect

When you purchase from our shop, we may receive basic order information such as:

  • Email address
  • Discord username or contact details if provided
  • Order ID
  • Payment status
  • Product purchased
  • IP/location data shown by SellAuth or payment processors
  • Messages sent through support or tickets

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Prevent fraud, chargebacks, and abuse
  • Verify purchases
  • Improve our shop and services
  • Comply with legal or platform requirements

3. Payment Information

We do not directly store full payment card details, crypto wallet private keys, or sensitive banking information. Payments are handled by SellAuth and/or third-party payment processors.

4. Sharing Information

We do not sell your personal information. We may share limited information only when needed with SellAuth, payment processors, fraud-prevention services, or when required by law.

5. Data Retention

We may keep order records and support messages for business, security, fraud-prevention, and legal reasons. You can contact us if you want your support messages removed, unless we need to keep them for disputes or legal reasons.

6. Security

We take reasonable steps to protect customer information, but no online system is 100% secure. You should never send passwords, private keys, 2FA codes, or sensitive personal information through support.

7. Minors

Our shop is not intended for users under the minimum legal age required to purchase digital products in their region. If you are underage, you must have permission from a parent or guardian.