Refund Policy

We want customers to be satisfied, but because we sell digital products, refunds are limited.

1. Refund Window

Refund requests must be made within 3 days of purchase. After 3 days, refunds are not available.

2. Eligible Refunds

A refund may be approved if:

• The product was not delivered
• You were charged twice for the same order
• The product does not work and support cannot fix the issue
• The wrong product was delivered by mistake
• The product description was clearly incorrect

3. Non-Refundable Cases

Refunds are not given for:

• Change of mind
• Buyer mistake
• Not reading the product description
• Wrong region, platform, account, or device
• Product already redeemed, revealed, downloaded, used, or activated
• Third-party bans, restrictions, or policy changes
• Refusing to follow setup instructions
• Chargebacks or payment disputes
• Attempting to scam or abuse support

4. Digital Codes and Redeemed Items

Once a code, key, file, or digital item is delivered/revealed, it cannot be refunded unless it is proven invalid and we cannot replace it.

5. Replacements

In some cases, we may offer a replacement instead of a refund. Replacements are only given when the issue is verified.